If you’re using on-premise Office, you’re also missing out on the security and functionality benefits that come with Office 365’s regular updates and patches. Think about what you have to do to get the latest on-premise Office suite features – upgrade to the next edition, which brings many of the same challenges as switching to Office 365.

That’s why many RLECs are beginning to offer cloud services and IT consulting to take advantage of their high-speed fiber, meet some of their small business customers’ biggest challenges, and add new revenue streams. As a company that partners with and is owned by a collective of RLECs, we at Codero were curious: how are customers responding so far?

If you’re a company in the 21st century, being prepared means maintaining an updated and highly detailed business continuity (BC) / disaster recovery (DR) plan and training your IT team to use it. Every team’s plan will have its own key elements, but if you’re starting your strategy from scratch, here are a few items to consider.

Problem is there’s a Catch-22 with IT modernization — the more dependent you are on a particular technology, the harder it is to keep up with its evolution. In the database realm, when you’re relying on Microsoft SQL Server to run your own database and/or databases that support applications used by your customers, transitioning to a cloud-based database solution can feel prohibitively time consuming and complex.

As customers began to rely on (and expect) Internet access, the competitive landscape shifted and RLECs began to make the investments needed to provide Internet service. But before long, third parties sprung up to offer their own Internet service and related IT solutions even in rural areas, making the competition suddenly much stiffer for RLECs.

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