By Kami Haynes



Gartner names Infrascale a LEADER in Disaster Recovery as a Service

Gartner released its annual Magic Quadrant report on Disaster Recovery as a Service (DRaaS) in June. Codero partner Infrascale was named a Leader in this evolving space – for which we applaud them – but there are other interesting items to be interpreted from the report.

Let’s start by reviewing Gartner’s own scoring criteria. The scoring mechanism can tell us a bit about where the market is heading, and can point to the types of questions they’re receiving from their enterprise clients. This is the third time Gartner has put out a Magic Quadrant (MQ) for DRaaS and it indicates a point of maturation in the DRaaS space. At this point in the market, innovators are able to better differentiate, and long-term players are showing their strengths, or perhaps weaknesses.

Gartner’s MQ is widely seen as a prime scoring mechanism for vendors in any given technology market.  By applying a uniform set of evaluation criteria, the MQ’s graphical treatment helps enterprise IT buyers quickly assess technology providers’ performance against Gartner’s market view.

The first step Gartner takes is to define the inclusion criteria and determine which vendors to include. In the case of the DRaaS market, this meant choosing 24 providers from the hundreds in the space, all of which bring different approaches and capabilities to DRaaS. The 24 providers selected was a 20% increase over 2016 and a 43% increase over 2015, proving the growth of the industry.

The goal of the MQ is to provide objective guardrails for assessing vendors. According to Gartner, “Some vendors have continued to build upon prior momentum, and some have pivoted in terms of strategic direction regarding DRaaS in their portfolios. Some did not put forth the level of investment or make the progress expected in the past twelve months; while yet others have made investments or acquisitions but need time to further mature and capitalize on them.”

Gartner 2017 DRaaS Magic Quadrant

An enterprise DRaaS buyer should not instantly dismiss any of the vendors based on their location in the MQ.  While selecting a vendor from the “leader” quadrant is always going to be a solid choice, there are situations where it might make sense to consider other vendors from the non-leader quadrants. Vendors featured in the Leader quadrant may have more complete technology, but they can sometimes be expensive.  Vendors in the Niche quadrant may have new technology that is ideal for a specific use case or audience.

It’s also important to pay attention to the relative moves of vendors from one year to the next within the MQ.  This can signal a change in vision, investment, and execution relative to their competitors. For example,DRaaS vendors that are investing in terms of R&D and strategic focus should score an increase of “completeness of vision” and “ability to execute”, moving up and to the right year-over-year.

It’s also important for data center managers to review Gartner’s scoring algorithm. According to Gartner, “What were once differentiating attributes only a couple years ago are now considered mere table stakes. Meanwhile, customer expectations have increased with respect to the ability to perform more granular recovery of workloads and address a variety triggers that cause disasters, including ransomware.”

Understanding which solutions performed best based on the criteria that you care about should also be factored into your decision.

You might also check out Gartner’s lesser-known but essential companion report, known as the Critical Capabilities Report.  This report provides deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. The Critical Capabilities Report allows would-be buyers to further investigate product and service ratings based on key differentiators.  In the case of the DRaaS, each vendor was stack ranked on 15 criteria within four specific use cases:

  • Low complexity customer environment
  • Medium complexity customer environment
  • Small enterprise complexity customer environment
  • Mid Enterprise complexity customer environment

Collectively reviewing these reports, and the year-over-year shifts, should help you arrive at a solid short list of vendors to consider.  Then it’s just a matter of fit, budget, and vendor rapport.

To get your copy of this year’s Gartner MQ for DRaaS, click here.

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