100% Uptime Guarantee
A guarantee you can count on. Your website is essential when it comes to the success of your business. That's why you are guaranteed 100% uptime on all dedicated servers.
Codero guarantees:
- Your hardware will be functioning 100% of the time (except in normal maintenance windows)
- Power and HVAC systems will be functioning 100% of the time (with the exception of normal maintenance)
- Network uptime will be 100%
If network failure causes your server to be down for more than one hour you will receive a refund on your next bill*. If you experience downtime for one of the reasons listed above you will receive 5% off next month's bill (up to 100%) for every hour of downtime you experience. Not applicable toward add-on services or hardware. Codero's superior technology and infrastructure is what allows us to guarantee you 100% uptime. If there ever is a problem, our skilled technicians are available 24/7/365 to address your support needs. Codero offers free basic support via phone and chat.
High-level technicians are accessible 6am-11pm CST for more complicated inquiries. In addition, advanced technical support for complex operations is available at a rate of $99/hour. Such work may include:
- Installation of software not part of a standard server package
- Advanced configuration of servers
- Custom backup scripts
- Mail server configuration
- Scripting
For more information, visit our support page.
*Codero guarantees are subject to the restrictions set forth in our Dedicated Server Service Level Agreement.
Dedicated Servers
- All Servers
- Deals
- Dual Core
- Quad Core
- Multi-Processor
- Smart Servers
- 100% Uptime
- Premium Setup
- Control Panel Options
- Operating System Options
Here's what people are
saying about our servers...
I have had my dedicated server with Codero for more than 2 years now and my costumers are very happy with the response time and the service.
Damian Martinez
