Packet Loss

This evening at approximately 10:43 PM Central Time on 3/14/2011, our Phoenix facility experienced a brief DDoS attack taking down a small portion of our inbound traffic.

When the attack began, our network engineering team immediately implemented our DDoS recovery Standard Operating Procedures (SOP).  These procedures include:

a)  investigating the nature and type of the attack;
b)  communicating with our upstream providers in an effort to thwart the attack; and
c)  implementing network routing rules and other preventative measures within our infrastructure.

The attack lasted approximately 5 minutes and has been resolved.


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