Category » Aplus.net Codero FAQ

There were 17 articles found in this category:

1. Editing the hosts file
   The hosts file maps hostnames to IP addresses. You may need to change this file if the DNS A record does not point to the server you want to access. e.g. testing a new server before directing all of your traffic to it. Windows 7 1. Click Start > All Programs -> Accessories 2. Right click ...
2. What is Codero?
   APH Inc, doing business as Codero, is the new name for Aplus.net's dedicated server and managed hosting services. Codero is operated by the same staff and utilizes the same data centers as Aplus.net. Codero was developed as a brand specifically focused on dedicated servers, managed hosting, an ...
3. Do I need to change name servers?
   If you utilize NS1.ABAC.COM, NS2.ABAC.COM, NS.CEDANT.COM, or NS2.CEDANT.COM, we ask that you update your name servers for any domains hosted on your dedicated server to: NS1.CODERO.COM (64.150.179.21) NS2.CODERO.COM (69.64.66.6) These updates should be complete before September 30, 2009. If you ...
4. Will my IP addresses change with this transition?
   No, your IPs on your server will not change with this transition.
5. How do you pronounce Codero?
   Please click on Play below to hear the pronunciation of Codero.
6. Did Aplus.net sell it's dedicated servers to Codero?
   No, your dedicated server account was not sold to Codero. Codero was created by Aplus.net and operates as a division of Aplus.net. The same great people who have been servicing your account will continue to service your account under the Codero brand.
7. Will my plans or prices change?
   You will continue to maintain your current plans and rates under the Codero brand. There will be no pricing or plan changes unless you decide to purchase new services.
8. Is my physical server being migrated or moved?
   Your physical server is not being moved or migrated, only your account. You will not experience any interruption of service related to migrating your account to our new billing platform.
9. When will my account be moved to the new Codero platform?
   It is our hope to complete all migrations to Codero by September 1, 2009. However, we are currently finalizing the migration schedule and will notify you in advance when a final migration date is established.
10. Can I request my account be moved to Codero ahead of the migration schedule?
    Unfortunately, we are not able to accommodate migrations outside of the current migration schedule.
11. Will my account manager change when I migrate to Codero?
    Your account manager will remain the same, as will his/her contact information.
12. I have additional services from Aplus.net besides my dedicated server. Are these moving to the Codero brand as well?
    Your additional services such as shared hosting accounts, domain registrations, SSL certificates, etc. are not moving to the Codero brand. These services will remain under the Aplus.net brand, and you will begin to receive separate invoices for your Aplus.net and Codero services, as the Aplus.n ...
13. If I want to order additional services or modify my current services, should I do it with Aplus.net or Codero?
    Until your account has been migrated to the new Codero platform, utilize Aplus.net to order any new services or modify any of your existing services. Aplus.net sales associates are available 24/7/365 at 877.275.8763. After your account has been migrated, you may contact Codero sales at 877.999.2 ...
14. I see that Codero offers an unmetered bandwidth option. When will I be able to take advantage of this feature?
    As soon as your account is migrated to Codero, you will be able to take advantage of unmetered bandwidth. Unmetered bandwidth is just one of many exciting enhancements we are able to offer Codero accounts with the flexibility of our new platform!
15. Will I still manage my server through the Aplus.net Control Panel?
    Upon migrating to Codero's platform, you will begin to manage your account through Codero's advanced Server Portal at https://www.ServerPortal.com/. We will send you details related to Server Portal in advance of migrating your account to Codero's platform.
16. Will my bill change?
    In the coming months, your dedicated server and managed server products will be transferred into a new billing platform, designed to simplify your account management. After your account has been sucessfully migrated to this new platform, you will begin receiving bills from Codero, instead of A ...
17. Do I need to change anything related to my payments?
    If you pay by credit card, you will not need to change anything. If you currently mail a check for payment, we ask that you start making the checks payable to "CODERO" instead of Aplus.net, after we notify you that your account has been migrated. Our robust billing platform for Codero offers ad ...