Why Codero — About Us
Managed, Dedicated, and Cloud Hosting: Powered by Exceptional Service
Codero’s mission is to deliver exceptional service to every customer, in every interaction, with no exceptions. From our expert support team to the carefully-engineered 100% uptime reliability of our network to our highly automated hosting platform, Codero is designed to over-deliver on customer expectations every time.
With roots dating back to 1992, Codero has evolved into a global company with state-of-the-art data centers earning the trust of marquee companies like Delta Air Lines, NBC News, and Barclays Investment Bank. Even with our growth, we still feel like a family; we treat each other, our customers, and our partners like family; and we intend to keep it that way.
Today, Codero is the home of high-quality dedicated, cloud, managed, and patented On-Demand Hybrid Hosting services, all offered at a great price with an exceptional customer experience.
The Codero DNA: Delivering Exceptional Service Every Day to Every Customer
We want to help you grow in a way that makes sense for you and your company’s needs. We specialize in crafting comprehensive solutions so that you can effectively manage your costs while maintaining and growing your infrastructure with little to no hassle.
Codero has invested in state-of-the-art data centers, the highest performing tier 1 bandwidth, a one-of-a-kind automation platform, the highest performing (and most reliable) networking architectures, and the most trusted hardware platforms. Most importantly, we’ve architected our automated platform to enable industry-leading deployment and cost effectiveness that we pass onto our customers. All of this is powered by our award-winning customer control panel, Server Portal™, which balances ease of use and customer control.
From our blazing fast dedicated server hosting to our patented hybrid cloud platform, we have the right solution for you at the best price.
Our Customer Support
Customer experience is the true differentiator in the hosting industry, which is why we provide a world-class customer experience in every interaction. Our seasoned team of expert hosting professionals is U.S.-based and available 24/7/365 via chat, phone, and ticket. Whatever your need or concern, we take pride in addressing quickly and accurately. Our response times on chat and phone are less than one minute, and less than 20 minutes via our ticketing help desk.
Our Data Centers
All of our data centers were designed to ensure maximum uptime with the highest performance, best security, and fastest scalability. Our data centers are Tier III compliant with 10 Gbps switches to the rack, fully redundant network architecture, and a 24/7/365 network operations staff on site.
Our hosting platform of dedicated, cloud, managed, and On-Demand Hybrid services serves thousands of business customers worldwide and hundreds of thousands of websites and applications, including gaming platforms, big data applications, and back office applications. There is nothing more important to us than our customers, who are our lifeblood.
We've been recognized with multiple awards as one of the most reliable and trusted providers of dedicated and managed hosting services in the industry. Codero is recognized consistently on Netcraft’s ranking as one of the most reliable platforms in the world. We've also achieved a number of business milestones, including SSAE 16 (SAS 70) Certified PCI compliance and Microsoft Gold Certification.
In June 2015, Codero was acquired by a consortium of 32 regional telecom and broadband providers. The move added capital and infrastructure to fuel Codero’s aggressive growth plans, and helped us go to market faster with new services and products, seize a leading role in the big data and the Internet of Things revolution, and offer faster and more affordable performance through new access to existing fiber networks.
Responsive Leadership Team
Codero's leadership team is hands-on and available to all our customers via social media, email, and phone. Just a click or phone call away, we invite you to connect with us and start the conversation today. Your satisfaction is how we judge our success, so please reach out and talk to us. Codero's entire team is deeply committed to satisfying you – a commitment that begins with our senior leadership team.
From our most basic cloud instance to the most powerful dedicated server, Codero’s dedication to exceptional service delivers the performance and reliability you need to succeed.