Christina Halliday
By:


Date:
Jul 29, 2014

Introducing Codero’s New Proactive Managed Hosting Service

proactiveManagedCustomer feedback shapes everything we do at Codero. Delivering the best possible solutions to the web based businesses that depend on us is our team’s top priority- always. It’s what drives us every day, and every hour. That’s why we’re excited to unveil Codero’s Proactive Managed Hosting Service, the newest addition to our portfolio. Proactive Managed Hosting is a full-service IT infrastructure administration and management service. It’s unlike other Managed Hosting services on the market, because of its high level of support, the proactive nature of the support and service, as well as the unbeatable value it provides. Here are some of the specifics that make Codero’s Proactive Managed different and better than what you may have experienced in the past:

    • Extensive scope of support: The Codero Proactive Managed Service features an expanded scope of support from both our previous offering, and the other leading offerings in the market. Everything is on the IT infrastructure side is taken care of. The only thing you have to worry about is your application and content.
    • Direct access to named, expert support: You never have to play the “Who are you?” game when you contact support for help. Codero Proactive Managed Service offers simplified and expedited support available 24×7 via ticket, chat, phone and email. You’ll know the names of each of your Codero support team members that are assigned to your account, and they’ll know your business inside and out.
    • Extensive Support of Technologies:

Public CloudPrivate CloudDedicated
Servers
Bare Metal
Elastic SSD
Block Storage
Windows® /
Linux OS
Remote Server ManagementSAN and NAS StorageSecurity /
Networking
Backup
Services
Disaster
Recovery
PCI
Compliance Environment
Hybrid Hosting

  • Robust, brand name hardware standards: Enterprise-level firewall. Top of the line Dell servers. With Proactive Managed hosting as with all our services, we only will ever use the best servers, storage, and networking for the best protection for your business.
  • Improved monitoring tools for proactive problem-solving. Whether processes are running slowly or there’s a network issue that hasn’t affected your business yet, your Codero Proactive expert support team will identify and fix it before anything happens. Peace of mind is completely yours.
  • More flexibility. Unlike other Managed Hosting services in the market, Codero Proactive Managed allows you to have a mixed hosting environment to best fit your needs.  You can have servers being proactively managed, and still have servers you manage yourself.
  • Unbeatable value. For most organizations, Codero’s Proactive Managed Hosting is more cost-effective than their current on-premise deployments because we take care of the technology, monitoring, staffing, and security, meaning you’ll have more money to invest back into your organization.

Some customers have already gotten the chance to experience Codero’s Proactive Managed Hosting Service, and their feedback has been music to our ears. For example, Director of Mobile Platforms at Vertamin Inc said the following:

“Vertamin’s livelihood depends on uptime and high performance. Codero Proactive Managed Hosting has proven to be a great improvement from what we’ve experienced with other hosting providers. The service is unparalleled, and gives us access to true experts 24×7. We’ve been so happy that we’ve left other hosting providers and consolidated our entire infrastructure at Codero.”

This is exactly what The Proactive Managed Service is meant to do, and we couldn’t be more honored to now make it available to all businesses worldwide. In conjunction with the launch of Codero Proactive Managed, we’re also excited to introduce an improved, and highly expanded scope of Support for dedicated hosting, or Codero Essential Server Support. To learn more, check out the updated Scope of Support document. If you would like to learn more about Codero Proactive Managed, or Essential Server Support we would love to speak to you. Either leave us a comment below or chat with us.

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