Archive for July, 2013

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Date:
Jul 19, 2013
Tips for interacting with your Support Department: Having to contact the support department of a company you have purchased a service from  may sometimes be viewed with a negative connotation, but that doesn't have to be the case. Especially when you are prepared! I'd like to address a few of these negative stereotypes and offer some suggestions on how to optimize your communication with any support department (Codero’s or any other company for that matter) so that your issues can get resolved faster and you… Read More
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Jul 9, 2013
A company without culture is like a sandwich without bread.  It just isn't possible.  Whether the culture is implied, in the background, or printed on company letterhead, it is ever-present.  Make no mistake. In the beginning, Codero’s culture was not "codified" - it was relaxed and informal, and implied.  We all knew we were a service focused organization that was here 24/7/365 to support our customers IT infrastructures, resolve and anticipate our customer’s technical problems, proactively implement improvements, and ultimately make the customer feel like… Read More
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Date:
Jul 3, 2013
The following article was written by Ingrid Vanderveldt on July 3, 2013 for Dell's Tech Page One. Dell is an American multinational computer technology corporation based in Round Rock, Texas, that develops, sells, repairs and supports IT hardware and related products and services. Emil Sayegh is the president and CEO of Austin-based Codero Hosting. Launched in 2009, Codero Hosting provides a complete portfolio of hosting services to 4,000 customers and has 60 employees spread throughout Austin, Kansas City, Phoenix and Chicago. [caption id="attachment_5098" align="alignleft" width="210"] Codero CEO Emil Sayegh[/caption] Sayegh was… Read More